Autodiscover not working outlook 2016
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Once you’ve edited the file, please save the file to a known location (Such as C:\Autodiscover or C:\TEMP) and name the file Autodiscover.xml **Please remember to replace ‘’ with your company’s OWA URL** This file will contain your company’s domain information that Outlook will use to pick up the correct Autodiscover information. Once this is confirmed, we can move onto step 2. Once authenticated, you should see the following: If it’s setup correctly, you should be prompted for credentials. (Ensure you replace the domain name with your own.) STEP 1Ĭonfirm that your companies Autodiscover URL works is setup correctly.Īll you need to know for this step in the OWA URL for your company and the below URL. Whatever the reason on your PC, we have found a method that is relatively easy and can get your Outlook up and running in no time. This can range from the CNAME for Autodiscover.yourdomainname not being present, or using a prefix that Outlook doesn’t pick up correctly. This is due to your Autodiscover not being configured correctly. Make sure that OAB URL is appearing in the Outlook test connectivity and that is accessible from the browser ( ) you can able to access.Outlook 2016 is part of the new version of Microsoft’s Office application collection, and you may find that it causes some issues when adding your mail account. Also I strongly recommend to reboot the server where OAB arbitration mailbox hosted as well as recycle the both autodiscover & OAB app pools on all the remaining Mailbox servers. In my case problem solved after enabling global web distribution, looks like it is kind of mandatory and only enabling web distribution alone won’t help.
Autodiscover not working outlook 2016 Offline#
(Set-OfflineAddressBook -Identity “Default Offline Address Book” -VirtualDirectories $null -GlobalWebDistributionEnabled $true) If you guys have virtual directory parameter set,already, please make sure that use -Virtualdirectory null parameter before enabling the global distribution this will make the all mailbox servers virtual directory to process OAB request. I wanted to add few more points here that may help other users who are seeking help on this common issue after migrating from Exchange 2013 to Exchange 2019. Thanks Stephen for the easy trick that helped many guys including me. Posted by Stephen Wagner at 7:29 AMĥ1 Responses to “Offline Address Book Missing on Exchange 2016 clients” You can run the “Test Email AutoConfiguration…” to see if the OAB is now being passed to your clients. There will also be a delay where you’ll need to wait for your Outlook clients to refresh their autodiscover configuration. Set-OfflineAddressBook -Identity “Default Offline Address Book (Ex2016)” -GlobalWebDistributionEnabled $trueĪnd finally let’s confirm to make sure the changes take effect and look for the values of “GlobalWebDistributionEnabled” and “WebDistributionEnabled” using the command:Īfter making the above changes I recommend issuing an “iisreset” or restarting your Exchange Server. Now let’s set the “GlobalWebDistributionEnabled” flag to True using this next command: Let’s find the name of your Offline Address Book by running the command below: When setting this second flag to True, it also sets the first one above to True as well. There’s also a different flag “GlobalWebDistributionEnabled”, which is recommended to be enabled as well on Exchange 2016. This flag when set to true, allows it to be distributed (Note/Fun Fact: There’s a separate and different flag for older Exchange versions where the OAB is inside of the Public Folder Store). I finally discovered that the “WebDistributionEnabled” configuration flag was marked to False, when it needs to be marked as True.
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I couldn’t find any references of this occurring to other users. It simply wasn’t being passed to Outlook clients. All my virtual directories and URLs were fine, and the OAB was being generated fine without any issues. I spent 3 hours trying to find out why this was happening (I assumed it was configuration and/or IIS authentication related). Also when using the “Test EMail AutoConfiguration.” (by holding CTRL and right click on Outlook System Tray icon) to examine the AutoDiscover information, there was no OAB URL (OABUrl in XML) being sent to the clients.
Autodiscover not working outlook 2016 manual#
When trying to perform a manual download (Send and Receive -> Download Address Book), it wasn’t in the list. After doing a migration from Microsoft Exchange 2013 to Exchange 2016 I noticed that my Offline Address Book (OAB) wasn’t being made available to Outlook clients.